Shopping locally isn’t just about supporting local businesses but also enjoying the unique perks that come with it. One of the most notable advantages is the personalized services offered by locally owned businesses, especially in Victor Harbor and the surrounding areas. Here’s why you should consider opting for a locally owned business for your next purchase.

1. Tailored Delivery Services that Value You

One of the most compelling reasons to opt for a locally owned business is the personalized attention you receive as a customer. Unlike large corporations where you’re just another number, locally owned businesses are more inclined to recognize and appreciate each customer.

2. Customizable Delivery Solutions

With choosing a locally owned business, you have the benefit of recieving a prompt delivery. This means you can discuss your delivery requirements and work with your local delivery service to find a solution. This level of customization is often not possible with national delivery services that offer a one-size-fits-all solution.

3. Additional Services

Local delivery services usually offer additional services that may not be available with larger delivery companies. These could range from warehousing, shuffling furniture in your home, logistics, disposing of old items, to handling warranty issues. For instance, Coastal Habitat not only focuses on delivering your products efficiently but also takes care of your warranties, ensuring you have a seamless shopping experience.

4. Competitive Pricing

Locally owned businesses have fewer overhead costs than larger companies, allowing them to offer more competitive pricing. You only pay for the services you receive, eliminating the need to pay for unnecessary costs like franchise fee’s or large building expenses. This makes locally owned businesses a cost-effective option.

5. Exceptional Customer Service

Customer service is a critical aspect of any business, and it’s even more crucial for locally owned businesses. Coastal Habitat places a high emphasis on providing exceptional customer service. From the moment you step in the door to when you items are delivered, ensuring you have a smooth, hassle-free experience. We believe that looking after the customer is an integral part of the overall customer service experience.

6. Efficient Service Delivery

Being local allows businesses like Coastal Habitat to operate efficiently and knowledgeably. As they know the area like the back of their hand, they can determine the best routes for delivery, ensuring prompt service.

7. Enhanced Product Care

When you choose to support a local business like Coastal Habitat, you can be rest assured that your products will be handled with utmost care. Abe and Rob take extra measures to ensure all the products on their truck are well-taken care of, reducing the risk of damage during transit.

8. Dependable Availability

Locally owned businesses pride themselves on their availability. Understanding that your delivery needs can arise at any time, companies like Coastal Habitat can be flexible with deliveries.

9. Reliable Services

Reliability is another key benefit of supporting a local business. With smaller companies like Coastal Habitat, every customer is treated as their most important customer. This means you can expect reliable and trustworthy service every time you place an order.

10. Nurturing Customer Relationships

Locally owned businesses are known for cultivating long-lasting relationships with their customers. The team at Coastal Habitat, for instance, cares for their customers and appreciates every single one of them, whether they’re new to town or have been supporting them for years. This personal touch adds to the overall shopping experience and makes customers feel valued.

In Closing

Supporting small local businesses offers numerous benefits, from personalized service to competitive pricing, additional services, and excellent customer service. Moreover, by not only supporting local businesses you are also contributing to the local economy. So, next time you need a new product, consider going local and experience the difference for yourself. 

Thank you for reading, 

From the team at Coastal Habitat Furniture

Fiona, Deb, Rob, Abe, Jess & Cam, James